Jannecke Drangert-HvedingA is a CX Strategist and passionate customer-centricity advocate, Jannecke is a true believer in an “outside-in” approach to strategy and business development and has extensive experience both as a business advisor, from leadership roles and as a board member.

She founded one of Scandinavia’s first CX and customer-driven innovation consultancies working with major brands in the Nordics and was previously the Strategy and Transformation Lead at one of Scandinavia’s largest health tech organizations. With personal experience in navigating the change and transformation agenda in complex organizations, she now sees it as her mission to support, advise, and connect true value champions out there, in their efforts to transform and evolve organizations through customer centricity.

She is a board member and the founder of the Customer Community, a network for customer-centric leaders in Norway.