Thank you for choosing Queens of Tech for your shopping needs. We value your patronage and strive to ensure your complete satisfaction with every purchase. If, for any reason, you find yourself less than fully satisfied with your order, please take a moment to review our return and refund policy outlined below. We highly recommend reviewing this policy before making any purchase. By proceeding with a purchase, you acknowledge that you have read, understood, and agreed to our Delivery & Return Policy. We are here to share empowerment and knowledge around DEIB. 

Transparency Notice: Queens of Tech Utilizes Third-Party Print-on-Demand Companies for Order Fulfillment

At Queens of Tech, we believe in transparency and honesty with our valued customers. We want you to know that we work with third-party print-on-demand companies to fulfill the orders you place with us. This partnership allows us to offer you a wide range of unique products while maintaining high standards of quality and service.

As part of our commitment to transparency, it’s important to understand that when you place an order with us, you’re engaging not only with Queens of Tech but also with our trusted print-on-demand partners. These companies handle the printing, packaging, and shipping of your orders, ensuring that they reach you in a timely and efficient manner.

What does this mean for you?

1. Order Fulfillment: When you place an order on our website www.queensof.tech, your order details are securely transmitted to our print-on-demand partners, who then proceed with fulfilling your order according to the specifications you provided.

2. Delivery: The delivery of your order is facilitated by our print-on-demand partners, who utilize their shipping networks and carriers to ensure your package reaches you safely and on time.

3. Return Policies: If you need to return an item for any reason, please note that our print-on-demand partners’ return policies apply. This means that you’ll need to follow their specific instructions and guidelines for initiating a return or exchange.

4. Quality Assurance: While we strive to maintain the highest standards of quality control, please understand that our print-on-demand partners are responsible for the printing and manufacturing of your ordered items. Rest assured, they adhere to strict quality standards to ensure your satisfaction.

5. Customer Support: Should you have any questions or concerns regarding your order, delivery, or returns, our dedicated customer support team is here to assist you. We’ll do our best to address any issues and ensure that your experience with Queens of Tech is a positive one.

We appreciate your understanding and support as we work with our print-on-demand partners to bring you the latest and greatest products and designs. If you have any further questions or would like more information about our partnership, please don’t hesitate to contact us. Thank you for being a valued member of the Queens of Tech community!

Return Conditions

Queens of Tech and our suppliers do not offer exchanges as every product is custom printed. We can offer refunds or returns for your orders if there are product mistakes. Our suppliers do not accept returned orders and do not take refunds on items unless they are defective, ruined, or have printing errors in some way.

To be eligible for a return, your item must: Be unused and in the same condition Be in the original packaging,

Please note that the following items cannot be returned: 

Non-refundable products
– Stickers
– Underwear and swimwear 
– Non-obvious color difference
– Wrong shipping address
– The size doesn’t fit
– Change of mind

Return Process & Refunds

Please refer to each of the dropshipping companies’ websites for detailed instructions on returns. We are available to assist you in locating the appropriate return address. These companies typically accept returns, exchanges, and refund requests under the following conditions:

– Packages lost in transit  the claims must be submitted within 30 days after the estimated delivery date, Claims deemed an error on our part are covered at our expense.
– Misprinted/damaged/defective items – items must be submitted within 30 days after the product has been received.
– Wrong size items – the size tag on the product/package does not match the order.

1. Inkedjoy
Refund Policy
Shipping Policy 

2. Printy6
Refund Policy
Shipping Policy

3. Gooten
Refund Policy
Shipping Policy 

Delivery time and process

We provide complimentary standard shipping on all orders. However, please note that delivery times may vary depending on the shipping policies of our dropshipping partners. Generally, you can expect delivery within 6 to 18 days, depending on factors such as the specific product ordered and the destination country.

For detailed information regarding delivery times for each product and destination, we recommend reviewing the shipping policies of the respective dropshipping companies. Alternatively, feel free to reach out to us via email, and our customer support team will be happy to assist you with any inquiries you may have. Your satisfaction is our priority, and we’re here to ensure a smooth and enjoyable shopping experience for you.

Taxes and Duties: Please be aware that country-specific taxes and duties may apply to your order, and these charges will be the responsibility of the customer. Any additional fees imposed by customs or local authorities are not included in the product or shipping costs and must be paid by the customer upon deliver

Contact Us

If you have any questions about our return and refund policy, please contact us at shop@queensof.tech. We value your satisfaction and want to ensure that the return process is convenient and efficient for you. If you have any further questions or need assistance with your return, please don’t hesitate to reach out to our customer support team. We’re here to help make your shopping experience exceptional from beginning to end.